Dr. James Matter Cullman, AL.
I am extremely impressed with how quickly Viva processes claims. My staff really appreciates the fact that when they call Viva Health, they immediately connect to a live person right here in Alabama. Everyone at Viva has been very cordial and kind to deal with whenever I’ve had any issues arise. Partnering with Viva Health was smart for my business.
Our experience with Viva has been nothing but positive. The level of energy and interest in Drummond as a client has far surpassed our experiences with previous third-party administrators. Their utilization management people work hand-in-glove with our Health Services group to assure prompt, well-managed care for our people and our cost performance has been very satisfactory. Our people have been well satisfied and our employee complaints have dropped to zero.
"nothing but positive"
Rick Finch Director, Benefits Services
Drummond Company, Inc.
Southern Orthopedic Surgeons
Viva has been a part of the Southern Orthopedic Surgeons family since January 2010. We find Viva to be the best alternative solution compared to other high cost commercial insurances. Viva Health offers more benefits with less cost to our employees and us. And ever since we made the switch, I haven’t received a single employee complaint. The friendly Viva staff is always available whenever I have questions or need general assistance. Thanks Viva!
Dr. Jason Pulliam Leeds Family Eye Care
I wish all insurance companies were like Viva. I can always call and get a live person to talk to. They're always friendly and helpful.
The administrative support from Viva Health is excellent. From customizing marketing materials to solving problems to building provider relations, the Viva team is ready to serve.
Alabama Power Company